Newest Costco Perk: Pickup Lockers

Newest Costco Perk: Pickup Lockers

Members-only warehouse big Costco is providing clients one other comfort perk – however with a sluggish rollout.

Pickup lockers will probably be out there in roughly 224 areas by the tip of 2022, Richard Galanti, Costco’s chief monetary officer, stated in an earnings name. On the finish of 2021, there have been roughly 112 Costco warehouses with e-commerce pickup lockers.

On its net web page, Costco nonetheless doesn’t pinpoint the warehouse golf equipment which are outfitted with the e-commerce lockers. Prospects have seen them in California close to a Costco distribution middle. They’re possible in warehouse golf equipment close to Costco’s residence base in Issaquah, Wash.

The providing has its roots within the early days of the pandemic, when Costco rolled out conveniences together with full curbside pickup, senior purchasing hours and retailer staff working the self-service checkouts to hurry rising traces of consumers with full carts.

Now, senior purchasing hours have been culled. And whereas Costco nonetheless gives clients the power to order on-line and pickup on the retailer, it’s solely out there on eligible gadgets (some jewellery, laptops, tablets, laptop exhausting drives and cell telephones).

The lockers appear aimed toward filling this hole. They work very like Amazon’s bright-yellow pickup lockers, situated in Amazon’s Complete Meals shops and different areas. Order on-line and test the choice for locker pickup. A code will probably be despatched to you to provide you entry to the locker the place your on-line orders are stashed.

Along with the final merchandise pickup lockers, Costco can be providing, in some areas, prescription pickup lockers for its in-store pharmacy. That will probably be an enormous reduction to these clients caught in lengthy traces at Costco’s pharmacy. A novel code, despatched by e-mail or textual content, provides you with entry to your prescription locker whenever you arrive for pickup.

Costco’s locker technique is constructed round hoping clients will come into the shop for his or her locker pickups and purchase extra gadgets. One solution to make that occur?  Costco consumers who’ve used the lockers have complained on social media about their small measurement.

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